Happy Return

If you are not happy with your purchase, we will make it right.

Return window

• Fashion & accessories: 7 days from delivery, unused with tags attached.
• Electronics: 7 days for manufacturing defects; after that, the brand warranty applies.
• Groceries, beauty & personal care: non-returnable once opened. Damaged or wrong items must be reported at delivery.

How to return

1. Contact us with your order number and a photo of the item.
2. We arrange a pickup or tell you where to drop it off.
3. Once we inspect the item, we send a replacement or refund.

Refunds

Approved refunds are sent to your bKash, Nagad or bank account within 5–7 working days.